Policies

Shipping

We ship between 1-2 business days after receipt of payment. Shipping usually takes around 1-5 business days for orders placed within Canada, and around 3-10 business days for orders placed within the US. You'll receive a notification via email or text with your tracking number when the order has shipped. There is always a possibility that the US border may hold up the package for a few days so please take this into consideration.

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to your purchase.

Items will not be shipped until confirmation of payment has been received. Please contact us if you have any questions.

 

Returns & Refunds

It is important to us that you are completely satisfied with your purchase. If for any reason you wish to return your purchase, we will refund the value of your returned items using the same payment method initially used for the purchase. It normally takes around 7-14 business days from the day we receive the returned items for the refund amount to appear on your card. Unfortunately we are unable to refund shipping fees.

Please keep in mind that the items you wish to return need to be sent to us no later than 30 days from the date you received your parcel. Items must be unwashed and unworn, with all labels and tags still attached and in salable condition. Please contact us if you have any questions.

Return address below: 

PO BOX 99900 RH 060 220
RPO HUMBERTOWN CTR
Etobicoke, Ontario, Canada 
M9A 0C7